Customer Service That Works! PM SESSION

Event Date: 8/8/2022
Start Time: 12:30 PM
End Time: 3:30 PM
Location: Educational Service Center - 1885 Lake Ave., Elyria

Registration Details:
Target Audience: Building or District Level Administrative Assistants, Teachers, Administrators, School Counselors, and Social Workers

Teaching and learning in schools are critical, but that’s not all! In the age of school choice and competition, families want and deserve exceptional school customer service. By listening and responding in an appropriate and timely fashion to community members and families, you can build trust, loyalty, and strong relationships. This workshop will help to ensure all administrative assistants are aware of effective, high-quality customer service practices so those coming in contact with your school or district feel valued and appreciated while seeing the best version of what you have to offer.

Contact Hrs: 3
 
Presenter: K12 Insight
 
Event Fee:  $30 per person
 
Assistance: Debbie Shannon, [email protected] or 440.324.5777 x1112

CANCELLATION POLICY:
EVENTS REQUIRING A REGISTRATION FEE:  We must receive your cancellation in writing by emailing [email protected] at least two weeks prior to the event date for a full refund. If you do not cancel or are a no-show, you/your district will be invoiced the full event fee.

EVENTS WITH NO REGISTRATION FEE:   We must receive your cancellation in writing by emailing [email protected] at least 24 hours prior to the event.  If you do not cancel or are a no-show, you/your district will be invoiced a $25 registration fee since our presenters prepare their presentation and may charge an event/planning fee.

If you do not receive a confirmation of cancellation from Debbie Shannon, please follow up by calling 440.324.5777 ext 1112.

In the case of an emergency or situations out of the ordinary, registrations are transferable to another colleague.



  • Payment Is Expected For Registrants